A conversation with Tom Garland from TCG Homes based in North London. A perfectionist who has over 20 years as a time served builder.
Listening skills
Tom started out in his sector just under twenty years ago. He would be the first to admit that back then there were fewer rogue traders who gave rise to the phrase; “you get what you pay for”.
Passionate about delivering the right service at the right price and within a defined time, he is something of a rarity these days.
It’s always interesting to meet someone who treats every job individually and I think that’s important. He says that listening before you speak is an important business tool that should always be used.
I recently shared a coffee and a chat in Primrose Hill.
Why do you enjoy your profession?
I think my personality suits it, he answered as he placed an order for a Latte and confidently sat down. The one thing that immediately struck me was that he was not a stereotype we often conjure up.
Cool, calm and collective, he smiled as he sipped his coffee at any given opportunity.
I’m a bit of a perfectionist and you need to be, clients have a high level of expectation and I love rising to the challenge.
Which area do you cover?
I work all over London but predominately in North London which I consider being home. Living in an area bears influence but my team covers Greater London and distance doesn’t bother me at all.
What is your area of expertise?
I specialise in properties that are being renovated, modernised or in need of improvement. Even though the majority of what I do falls within that remit, I still work within everyone’s budget.
How large is your team?
I work with within a team of four but it depends on the type of task at hand, the larger the job impacts that number.
What do you love most about your job?
I love the final result, it’s very rewarding when you know that the client is impressed. Their look says it all especially when you have delivered on time and budget.
“We deliver a service that’s on time, on budget and meets expectation”.
Tom Garland
How can someone get in touch with you?
He joked that if he was covered in dust, he would return the call as soon as he could. He said that he embraced technology from the outset, something that was not so common in his sector.
E- mail or phone were the two best mediums. I have placed his details at the bottom of this page.
Why network?
Quick to answer, he said; “my skill translates to everyone, whether it’s a house or an office space, the more people you network with, the more doors of opportunity you open”.
Take a look around Tom’s website, he has a great before and after feature that can help you to understand more about the type of projects completed.
